Australian Open Gear

RETURNS: Returning Tennis Racquets?

We take returns for exchange or credit on racquets within 365 days of being purchased provided that the racquet has not been played with. There may be no ball fuzz in the strings, signs of wear on the bumper guard, and the plastic cannot have been removed from the handle. All returns or exchanges will be made minus string and labor charges on racquets strung by Tennis Express.

We also ask that you provide us with proof of purchase. If you have lost your receipt or invoice, call us at 1-713-435-4825 so that we can verify that you purchased the racquet from us. If the order was the error of Tennis Express, we will give credit for string and shipping charges.

Send all racquets for returns consideration, along with a brief note explaining the return to:

Tennis Express
Attn: Returns

10770 Westheimer Road
Houston, TX 77042

For warranty reference, please go to our Warranty Page.

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