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SHIPPING INFORMATION: Shipping and Handling Fees
Continental United States
* Please allow up to 7 days for Ground Delivery.
* Please note that the listed Ground and Express rates do not apply to oversize/overweight items. (For example: cases of tennis balls, ball machines, stringing machines, ball baskets, unusually large packages.) Shipping rates will be displayed within product description or customer will be contacted regarding additional fees.
** Orders will not ship on Saturday, Sunday, or National Holidays. Overnight orders placed on Friday will deliver the following Monday. Saturday Delivery is offered at higher rates. Customer may contact an Tennis Express Representative at 1-713-435-4818 or firstname.lastname@example.org regarding additional charge for Saturday Delivery.
*** Direct Customer Signature at time of delivery is available for an additional $2.50. Customers may request this service to be added to the shipment by calling 1-713-435-4818 or emailing email@example.com
Alaska, Hawaii, Puerto Rico, Guam, US Virgin Islands, APO Addresses
International customers will be contacted via email with shipping rates.
*Orders shipping in boxes with larger dimensions than what is above will incur additional charges. Customers will be contacted by a Tennis Express Representative regarding these rates.
**Shipping via USPS Priority provides minimal tracking information and normally delivers within 7 days to 2 weeks.
*** Any shipping promotions offered by Tennis Express DOES NOT apply to shipments outside of the contiguous 48 states.
Customer In-Store Pickup
Houston customers may select In Store Pickup online. Orders placed by 2PM will be ready for pick up by 5PM the same day. Customers will be contacted before then if there are any issues. Please note that orders containing only tennis string require a minimum of 6 sets or a $3 handling fee may be added to the order.
Canada, Mexico, and other International Orders
All International Orders involving billing and/or shipping addresses outside of the US will need to follow the procedures on our International Orders page. Customers will receive shipping quote via email afterwards.
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