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How to Place an International Order


Welcome International Tennis Players. Tennis Express ships to most countries worldwide. 
 
Our Online Store offers high levels of protection to ensure your ordering process is safe and secure. If the Billing Address is outside of the United States, regardless of the shipping destination, we require additional information from first time customers. This extra step helps to further protect both our customers and Tennis Express from identity theft or credit card fraud.
 
 
If you place your order online, be sure to complete the International Order Form and the following directions to avoid delaying the order.
 
Tennis Express accepts and prefers Verified Paypal Account Payments. Unverified Paypal Accounts are not accepted.

American Express, Discover, Mastercard and Visa are also accepted, however, we ask that you provide additional information via fax, email, or airmail.

  1. A copy of the front and back of your photo identification card or driver’s license.
  2. A copy of the front and back of the credit card used.
  3. The name, address and telephone number of the bank that issued the credit card.
Please note that all information from the listed must match and verify.
 
You may fax this information to 1-713-781-1237, email to Vinh@TennisExpress.com, or you may mail the information to the following address:

Tennis Express
International Orders
11022 Westheimer Road
Houston, TX 77042
USA
 

After all additional information is received and verified, customers will be contacted via e-mail regarding shipping methods and rates and the order will then be handled as any other online order. Orders will not be gathered until the above information is received and will be cancelled after 48 hours. International customers will be contacted by Tennis Express via email only.

 

*Tennis Express reserves the right to refuse any international orders it deems unreliable or fraudulent.
 

International Shipping & Handling

 

After additional information has been received and filed, the customer will be contacted via email regarding shipping rates and options. Most packages will be shipped via U.S. Postal International, FedEx International Economy or Priority.  Rates will vary based on location, size and weight of the package and will not ship without customer consent.
 
All Customs Duties, Taxes, and Fees will be paid for by the customer.  Tennis Express is not responsible for these additional costs.
 
For additional questions, please contact info@tennisexpress.com