Australian Open Gear


RETURNS & EXCHANGES: What is your return policy?

In general, Tennis Express will accept all returns and exchanges on any products within thirty days of when they were purchased. Many of our products also come with manufacturer's warranties.

A restocking fee is applicable and at the discretion of whenever the return is due to "wrong item ordered," "customer does not like the product," "item no longer needed," or "changed mind". If you return the product after the 60-day return period, a 15% restocking fee will be charged and no returns will be accepted after 90 days. Customer will be responsible for shipping costs to and from Tennis Express on all returns and exchanges.

***Items returned from orders that qualified for free shipping and causes the original order amount to fall under $59.99 due to the return will be charged $5.75 for shipping and handling.

Please print out the Returns Form and send with items being returned. Click here for Returns Form.

Closeout/Clearance Items

Items that are under a Clearance/Closeout category or marked as a "Closeout item" are returnable for credit or exhange within 10 days of being delivered.
*Closeout items are priced at 35% off or more from retail price.
**Closeout items $9.99 and under are FINAL SALE.