Orders containing a backorder date will ship on that date. Some packages may be slightly delayed because of the recent implementation of new warehouse procedures to help stem the spread of COVID-19. Additionally, some orders with clearance items and low quantity may take extra time to locate final inventory.
UPS has suspended guaranteed delivery until further notice. Most packages are arriving timely. However, some packages may be delayed. We value your business and appreciate your patience.
FREE UPS 2-DAY SHIPPING ON ORDERS OVER $50
- Valid in the 48 Contiguous U.S. only. Limited time offer. Applies to In-Stock items.
- Order must have an actual or dimensional weight of 7 pounds or less.
- Offer not valid on backorders, oversized or heavy items (cases of balls, demo racquets, etc.).
- Not Valid on drop ship items like stringing machines and ball machines.
- Orders do Not ship or deliver on Saturday, Sunday or select Holidays.
- Orders placed before 2:00PM CST will be shipped within one business day.
- Customers will be contacted via email or telephone with order issues or shipping delays.
- Please provide contact information where you can be reached quickly.
- Not responsible for weather-related delays.
FREE RETURN SHIPPING
- Pre-Paid UPS return label provided with qualifying orders over $75 within 48 Contiguous U.S.
- Limit 1 (one FREE) return / exchange per order. Excludes oversized, heavy or drop ship items.
- Does not apply to warranty claims, defective products or marketplace orders.
- More information can be found on the return policy page
- Valid on all orders except those shipped to Texas.
* Please allow 1-4 business days for Standard Ground Delivery. For estimated UPS Ground transit times from Tennis Express Click Here.
Alaska, Hawaii, Puerto Rico, Guam, US Virgin Islands, APO Addresses
Orders being shipped outside of the Contiguous US or APO addresses will ship by means of the United States Postal Service. Shipping to these states will be a base price of $14.95 + $2 for each additional item.
**Shipping via USPS Priority provides minimal tracking information and normally delivers within 5-7 business days.
*** Any shipping promotions offered by Tennis Express DOES NOT apply to shipments outside of the contiguous 48 states.,
Customer In-Store Pickup
Houston customers may select In-Store Pickup online. Please call 713. 435.4818 if you need your order rushed through picking and processing.
Canada, Mexico, and other International Orders
All International Orders involving billing and/or shipping addresses outside of the US will need to follow the procedures on our International Orders page. Customers will receive a shipping quote via email afterwards. When shipping outside the US, any and all duties and taxes are the responsibility of the recipient.
International customers will be contacted via email with shipping rates.
Due to manufacturer policy, we are unable to ship products from the following brands outside the United States:
Adidas, Asics, Babolat, Bodyglide, Dunlop, Lacoste, Nike, Thorlos, Under Armour, Wilson.
Select Brands Approved for International Shipping:
Ellesse, Fila, Head/Penn, K-Swiss, New Balance (excluding Canada), Polo Ralph Lauren, Prince, Tecnifibre, Volkl, Yonex.