Always happy with the service I receive from Tennis Express, but I was NOT at all impressed with the Gamma RZR 117. Its extremely tinny, and youll fell a LOT of vibration when you hit the ball. Further, despite the 117 square-inch head size, it didnt have a lot of power. Best bet is to demo this racquet before buying, something, sadly, I did NOT do. A definite buyer beware type of racquet.