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Returns & Exchanges Policy

At Tennis Express, we appreciate your business and strive to ensure your satisfaction. We will accept all returns and exchanges on unused products in their original packaging (with tags) within 90 days of purchase. A pre-paid return label will be provided with orders over $75 for customers located in the continental U.S. (excludes oversized items such as tennis balls). Only one pre-paid envelope per order. When returning or exchanging, you can insert a note with the reason for your return as well as any exchange instructions. Or, you can simply print out our return/exchange form here.

In addition to returns, Tennis Express will cover the shipping costs of one exchange. Also note that many of our products come with manufacturer’s warranties (see links on left for details and further information on specific product returns).

Products not returned in new condition or returned after 90 days from the invoice date may be eligible for store credit at the discretion of Tennis Express. If an item is not eligible for a refund or store credit, the product will be returned to the customer.

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