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365-Day Return and Exchanges

Tennis Express strives to provide YOU with WOW customer service! Here’s our great Return/Exchange policy!

  • Print and return our return/exchange form
  • Apparel must be returned unworn, unwashed and with the original tags still attached
  • Shoes must be in brand new condition and returned in the original manufacturer’s shoe box. Do not place any shipping labels or tape on the manufacturer’s shoe box.
  • Racquets
    • New racquets must be unused, plastic must still be on the handle. Returned racquets strung by Tennis Express will be credited, less the cost of string and $15 labor charge.
    • Used racquets are subject to a restocking fee
  • Create and download your return label
    • We provide Free Return Shipping on orders over $75
    • Shipping costs will be deducted from refund for orders less than $75
    • Free shipping is excluded on heavy/oversized items
  • Ship your return/exchange to Tennis Express
  • You’re all done!
    • Refunds may take up 5-7 business days to post to your account
    • Exchanges may take up 1-2 weeks to be returned to you from the day Tennis Express receives your exchange
  • Please email returns@TennisExpress.com or call 713-435-4827 for any questions or concerns

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