K-Swiss Shoe Warranty
Include the following with your return package:
- 1. Copy of original invoice. (We can provide one if yours becomes misplaced.)
- 2. Note describing issue with product.
- 3. Name, email, phone number and return address.
For Big Shot shoes under the 6-Month Wear-Tough Guarantee, please send your shoes and receipt of purchase along with a check or money order for $5.00 directly to K-Swiss at following address:
- K-Swiss BigShot Guarantee
- 31248 Oak Crest Drive
- Westlake Village, CA 91361
For further questions, please contact K-Swiss directly at (1-800) 938-8000.
For the warranty card please click here.