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K-Swiss Shoe Warranty

Include the following with your return package:

  • 1. Copy of original invoice. (We can provide one if yours becomes misplaced.)
  • 2. Note describing issue with product.
  • 3. Name, email, phone number and return address.


For Big Shot shoes under the 6-Month Wear-Tough Guarantee, please send your shoes and receipt of purchase along with a check or money order for $5.00 directly to K-Swiss at following address:

  • K-Swiss BigShot Guarantee
  • 31248 Oak Crest Drive
  • Westlake Village, CA 91361

For further questions, please contact K-Swiss directly at (1-800) 938-8000.

For the warranty card please click here.


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