Manufacturer's warranties on footwear vary from brand to brand. Some manufacturers include specific warranty conditions enclosed in your shoe box. You can see if your shoes have a 6-month outsole guarantee by clicking the link below. If your shoes qualify for replacement, follow the warranty directions located under the shoe's brand listed below.
6-Month Outsole Guarantee:
A shoe warranty can only be redeemed once.
Please follow the steps listed below to submit your shoes for warranty evaluation:
- 1. Contact Tennis Express Warranty Department at 713-435-4827.
- 2. Send your shoes into Tennis Express
Attn: Warranty Department
10770 Westheimer Rd
Houston, TX 77042
- 3. Our team of shoe specialists will evaluate your warranty claim. If your shoes are deemed under warranty or defective, Tennis Express will replace your shoes.
- 4. Tennis Express will ship your new shoes
- 5. Play Tennis!